Privacy Policy
Last Updated: September 25, 2025
Olympia Properties & Management ("we," "us," "our," or "Olympia") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website, services, automated communications, and related offerings (collectively, the "Services"). By using the Services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Personal Information:
- Name, email address, phone number, mailing address.
- Information you provide when filling out forms, requesting information, or contacting us.
Property & Transaction Information:
- Inquiries about available properties for lease or sale.
- Communication related to property management services.
Automated Communications Data:
- Opt-in preferences for SMS/MMS, emails, and automated notifications.
- Message delivery, response, and opt-out requests.
Website & Technical Information:
- IP address, browser type, operating system.
- Usage data such as pages visited, time spent, and referral sources.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services.
- Communicate with you about property listings, leasing, sales, and management opportunities.
- Send you automated SMS/MMS messages, email updates, and notifications (with your consent).
- Respond to inquiries and provide customer support.
- Comply with legal obligations and enforce our Terms & Conditions.
3. Messaging & Communication
3.1 Consent.
By providing your phone number or email address, you consent to receive automated and non-automated messages from Olympia Properties & Management related to property updates, promotions, or account notices.
3.2 Message frequency.
Message frequency varies depending on your interactions with us.
3.3 Opt-out.
You can stop receiving automated messages at any time by:
- Replying "STOP" to any text message,
- Following the unsubscribe instructions in our emails, or
- Contacting us at admin@olympiaproperties.com or 815.277.2255.
Even after opting out of marketing messages, you may still receive service-related communications (such as administrative or transactional notices).
3.4 Message charges.
Standard message and data rates may apply depending on your carrier.
4. How We Share Information
We do not sell your personal information. We may share information only in the following situations:
- Service providers: With trusted third-party vendors who help us operate our Services (e.g., CRM, email, messaging platforms).
- Legal compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
- Business transfers: If Olympia Properties & Management is involved in a merger, acquisition, or asset sale.
- Protection: To protect the rights, safety, and security of our company, clients, and partners.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system or transmission over the internet is completely secure, and we cannot guarantee absolute security of your data.
6. Data Retention
We retain your personal information for as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.
7. Your Rights & Choices
Depending on your location, you may have rights to:
- Access, correct, or delete personal information we hold about you.
- Withdraw consent for marketing or automated communications at any time.
- Request limitations on certain processing activities.
To exercise these rights, contact us at admin@olympiaproperties.com or call 815.277.2255.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those third parties and encourage you to review their policies.
9. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Services after changes indicates your acceptance of the revised Privacy Policy.
10. Contact Us
Contact Information
9645 Lincolnway Ln
Email: admin@olympiaproperties.com
Phone: 815.277.2255